naviBilling Order Management

Manage your orders - with maximum efficiency

naviBilling Order Management is a suite of effective, user-friendly CRM and customer care process modules specifically designed and ideally suited for the small to medium-sized service provider.

naviBilling Order Management features

• Process Flow Control (PFC) for easy creation of automated customer processes including orders
• Product Management for secure product structure creation and bundling
• Complaint Management for consistent handling of customer complaint tickets
• Item Management for handling, item exchange, and logistics of physical subscriber equipment

naviBilling Order Management works seamlessly with the full package of naviBilling modules and product lines - including Mobile, Wireline, TV, Interconnection, IP/Broadband and Wholesale - to create a single, complete CRM, customer care and billing solution.

Any part of naviBilling can be integrated with applications running under Microsoft Dynamics NAV to suit your specific business process needs.